What Happens When I File a Complaint?

Friday, October 2, 2020 - 12:00

The Family Educational Rights and Privacy Act, or FERPA, provides certain rights for parents and eligible students around student education records, including the right to file a complaint if those rights are violated. This video provides information about what happens as the U.S. Department of Education considers your complaint. For general information on FERPA’s complaint process, please watch the first video in this series, FERPA’s Complaint Process Explained.

Audience

Parents and Students

Topics

Family Educational Rights Privacy Act (FERPA)

Featured Resources

A Parent Guide to the Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act or FERPA provides certain rights for parents regarding their children’s education records. This guide provides general information on a parent’s rights under FERPA.

An Eligible Student Guide to the Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act or FERPA provides certain rights for parents regarding their children’s education records. When a student reaches 18 years of age or attends an institution of postsecondary education at any age, the student becomes an “eligible student,” and all rights under FERPA transfer from the parent to the student. This guide provides general information on an eligible student’s rights under FERPA.

Protection of Pupil Rights Amendment (PPRA) General Guidance

This guidance document reviews parents’ rights under the PPRA and education officials’ obligations in implementing the PPRA. The PPRA applies to the programs and activities of a State educational agency (SEA), local educational agency (LEA), or other recipient of funds under any program funded by the U.S. Department of Education. (20 U.S.C. § 1232h, 34 CFR Part 98)

SPPO-21-01

Mobile complaint link